StockX is an online marketplace that specializes in electronic products and sneakers. Founded by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX has grown to be a multi-billion dollar company. Located in the heart of the United States, it aims to provide a high-quality customer experience with its extensive selection of goods. While some of its products may not be in pristine condition, others may be in excellent condition.
In addition to their knowledge base, StockX also offers live chat support. They can answer customer queries about their products from 10 a.m. to 6 p.m. Eastern time Monday through Friday and on Saturday and Sunday from 10 a.m. to 6 pm. Additionally, the company's customer support team offers email support and a knowledge library to help customers with any question they may have. Despite the number of available contact options, some questions might not be answered in a timely manner, or the company may charge a higher fee.
Although StockX cannot satisfy everyone, they do strive to give a great customer experience to all users. While they can't please everyone, they do try to fix mistakes and avoid scams. In case of an error, the company is quick to address it. However, they do differentiate between errors and scams. To learn more about the features of StockX, click here.
